Terms and Conditions

General conditions

Introduction.

This document, as well as those mentioned in it, establishes the conditions governing the use of the website www.hipervallas.com and the purchase of products on it (hereinafter, the "Conditions"):

Please read these Conditions and our Privacy Policy (together, the "Data Protection Policies") carefully before using this website. By using these web pages or placing an order through them, you expressly consent to be bound by these Conditions and by our Data Protection Policies, so that, if you do not agree with all the Conditions and with the Policies of Data Protection, you must not use this website. If you have any questions related to the Conditions or the Data Protection Policies, you can contact us through our contact form. The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on these web pages.

General contracting conditions between www.hipervallas.com and the user:

1. The user declares that he is of legal age and has the necessary legal capacity to contract the services offered by www.hipervallas.com, also stating that he accepts the link to this agreement and fully understands and accepts the conditions that appear below relating to the use of the web pages and the contracting of the services offered.

In the case of contracting by minors, the authorization of the parents or guardians is required to be able to enjoy the contracted service. The user agrees to use the services and content on our Website in accordance with the Law and the general and particular terms and conditions of the services offered by www.hipervallas.com at all times, and must refrain from using them to:

Transmit your username and password to unauthorized third parties, and must immediately notify www.hipervallas.com of access by an unauthorized user to said information. Carry out illicit activities, contrary to good faith, customs, morality or public order. Carry out activities that constitute an infringement of the regulation on intellectual and industrial property or any other rule of the applicable legal system. Reproduce, duplicate, sell or exploit for commercial purposes any content of the Website. racist, xenophobic, pornographic, advocating terrorism and/or that violate human rights.

2. When registering at www.hipervallas.com, the User will have a username and a password chosen by the User. www.hipervallas.com is not responsible for the misuse of passwords that the User may carry out as a registered customer when buying products at www.hipervallas.com. It is the User's responsibility to duly safeguard the keys and passwords that are provided for access as a registered customer, preventing improper use or access by third parties.

3. The user declares that all the information provided at the time of registration is true, complete and accurate and that in accordance with Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data. The person who registers expressly authorizes www.hipervallas.com to proceed to include in an automated activity record the personal data that appears in the fields of the form as it is necessary for the adequate provision of its services, such as:

Place orders for the products offered on the website www.hipervallas.com. Verify credit cards and other types of payment cards. Perform statistical analysis. Comply with the accounting, billing and auditing requirements of www.hipervallas.com.

4. It is indicated that the person in charge of the file is the company IDEA DISTRILINE SL (with CIF B65880544, registered in the Mercantile Registry of Barcelona, VOLUME 43408, SHEET B-428759, FOLIO 125, REGISTRATION 1st located at Calle Venezuela, 16 local 08019 Barcelona., e-mail: info@hipervallas.com), for the purposes of exercising the rights of access, rectification, cancellation and opposition provided for in the Law. The client expressly authorizes the communication of said data to third parties when it is necessary for the adequate provision of the services that are contracted, respecting at all times the legislation in force.

The user gives his express consent to receive electronic communications with advertising and commercial news from www.hipervallas.com about the products and services that it markets.

The prices indicated on the screen include VAT and any other tax or fee that may be applicable.

5. All content, brands, logos, drawings etc. that appear on the websites of www.hipervallas.com, are protected by intellectual and industrial property rights that are expressly reserved by www.hipervallas.com or, where appropriate, by the persons or companies that appear as authors or owners of the rights. The violation of the above rights will be prosecuted in accordance with current legislation. Therefore, the reproduction, exploitation, alteration, distribution or public communication by any title or means of all the contents of the www.hipervallas.com website for uses other than legitimate information or purchase by users of the products offered. In any case, the prior written consent of www.hipervallas.com will be necessary.

6. The user accepts that the legislation applicable to the operation of this service is Spanish. The Judges and Courts of the user's domicile will be competent to hear the differences arising from the interpretation or application of this clause.

7. The sending and remission of data that is carried out by the user through the websites of www.hipervallas.com or the information that it sends, is protected by the most modern electronic security techniques on the network. Likewise, the data supplied and stored in our databases are also protected by security systems that prevent unauthorized third parties from accessing them. www.hipervallas.com makes its best efforts to have the most up-to-date systems for the effectiveness of these security systems.

8. The links or links to other web pages that appear on the pages of www.hipervallas.com are offered for informational purposes only to the user, so www.hipervallas.com is not responsible for the products, services or contents that are offer or supply on landing pages located on another domain.

9. The fact that a product is for sale at www.hipervallas.com does not ensure its immediate availability, which is notified.

10. www.hipervallas.com does not ship to the Canary Islands, Ceuta or Melilla. Although in this case you can consult us.

11. The maximum delivery time for the product is the one indicated in each offer, which in no case will exceed 30 calendar days. In the event that for reasons of force majeure www.hipervallas.com could not meet the deadline indicated in the offer, it will promptly inform the user of said circumstance.

The user must verify that the merchandise received corresponds to the products requested and that they are in perfect condition. In the event that any external or internal damage is observed, you must notify us of the incident, through the contact form on our website, within the first 48 hours from the date on which you received the shipment. Our Website uses servers advertising in order to facilitate advertising content that the user views on our pages. These advertising servers use cookies that allow you to adapt the advertising content to the demographic profiles of the users. In no case personal data is obtained through these cookies. For more information on the use of cookies you can visit our Cookies Policy section. www.hipervallas.com

Number of visitors. Domain name of the provider that gives them access to the network. Date and time of access to the Website. Internet address from which the link that directs the user to our Website starts.

12. The user is responsible for providing their correct data, especially the delivery address of the orders. www.hipervallas.com is not responsible for the problems or expenses generated by errors of this nature.

13. The user can cancel their order at any time as long as it is not being transported or, in the case of "DIA e-shopping" products, it has passed the preparation phase. In these cases, www.hipervallas.com will reimburse the total amount of the same without additional costs and including shipping costs. To cancel all or part of the order, you must enter your user area/My Purchases and select the product(s) you wish to cancel within the order.

14. For standard products, the User has fifteen (15) calendar days from the date of receipt of the order to, in the exercise of his right of withdrawal from the contract, return a product with which he is not satisfied and recover the amount thereof, including delivery costs. Within this period, you can return the product to us together with the invoice. For the User's safety, we recommend the use of a certified shipping service or with an insurance that can be subscribed with the transport company for the value of the product. All return costs are borne by the User unless we had sent a product by mistake or in the event that the product was damaged or defective, in which case the expenses corresponding to the return will be borne by www.hipervallas .com, however, in that case, only the user can return the product using the most economical shipping method that will be indicated by www.hipervallas.com.

The User will be responsible for the depreciation of the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods; In the event that there is incorrect handling of the product by the User returned by the customer and after an assessment by the technicians of www.hipervallas.com to determine the loss of value of the product, an offer will be transmitted to the customer . If the client accepts the terms of the offer, the return will be accepted and www.hipervallas.com will proceed to make a refund for the agreed economic amount. If the client does not accept the offer, they must take charge of the product for its collection in the stores of www.hipervallas.com.



Due to their nature, returns of products that have been unsealed and cannot be returned for health or hygiene reasons (eg masks...) or cut-to-size fences will not be accepted, although solutions will be provided to the customer in these cases.

The www.hipervallas.com address for returns depends on the type of product. In any case, it will be confirmed before making the return.

Once we receive the product and verify that it meets the return requirements, www.hipervallas.com will proceed to refund the amount thereof and the amount corresponding to the delivery costs (with the exception of the additional costs resulting from the choice by of the User of a delivery method other than the least expensive method of ordinary delivery that we offer) on the card with which the User made the purchase or through his Paypal account (as appropriate), all within a maximum period of fourteen ( 14) calendar days from the date on which the User proves having proceeded to the return. In case of unjustified delay in the return of the amounts paid, the User has the right to request that www.hipervallas.com pay double the amount owed, without prejudice to their right to be compensated for other damages or losses.

15. If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the general conditions in everything others, having such provision, or the part of it that was affected, as not placed.

16. For any suggestion, query, complaint or claim, the user should contact IDEA DISTRILINE, SL at the postal address C. Venezuela, 16 local, 08019 Barcelona, telephone number 902 024 816 (Monday, 9:00 a.m. - 13:00 p.m. :00h), or by electronic communication to the email address: info@hipervallas.com.

17. www.hipervallas.com informs the User regarding the existence of the corresponding legal guarantee of conformity for the products marketed through its web pages.